Joyome Guarantee

60 Day Guarantee60 days - You’ll be amazed!

Try Joyōme® risk free

We’re so confident Joyōme® will completely transform your skin, it’s backed by our 60-day “Empty Bottle” Money Back Guarantee. If you don’t absolutely love it, call us within 60 days of the date of purchase for a full refund.

How to Request a Refund

To request a refund, simply contact Customer Service at 480-998-3490 or visit our Help Center. One of our agents will get to work quickly processing your refund and answering your questions.


This guarantee can only be used once per product and excludes certain promotional items. If you have purchased a Plexus® product directly from your Ambassador, your Ambassador will issue a refund to you.

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